Information Collected

To fulfil your order, you must provide Figgi with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

You may also choose to provide me with additional personal information (for a custom order, for example), if you contact Figgi directly.

Reasonable Need and Information Use

Figgi relies on a number of legal bases to collect, use, and share your information, including:

• as needed to provide services, such as when Figgi uses your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of legitimate business interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Service providers.  We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies.  We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers.  If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws.  We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

Figgi retains your personal information only for as long as necessary to provide you our services as described in this Privacy Policy.  However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.  We generally keep your data for the following time period: 5 years.

Transfers of Personal Information Outside the EU

Figgi may store and process your information through third-party hosting services in the US and other jurisdictions.  As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we have deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud and Microsoft Cloud are Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information Figgi holds about you by contacting us using the contact form our on our website.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where Figgi is required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) processing of some of your information based on legitimate business interests and (ii) receiving marketing messages from Figgi after providing your express consent to receive them. In such cases, we will delete your personal information unless there is compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about the use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Figgi

For purposes of EU data protection law, Figgi LLC, is the data controller of your personal information. If you have any questions or concerns, you may contact us at info@figgi.com.